The Message Centre in MyDaisycon is your main place to keep up to date with important information about campaigns, system notifications and support messages. In this guide, we'll go through each section of the Message Centre to help you navigate and make the most of the tools and information available.
Sections of the Message Center
News
The News section contains updates and announcements relevant to publishers, including new campaigns, promotions, and other important changes. You can filter news items by:
- Type: Promotions, coupon codes, new campaigns, or updates.
- Source: News specifically from Daisycon or from individual campaigns.
- Campaign: Allows you to search for news related to specific campaigns you’re subscribed to.
- Target Country: Filter news based on the target country for easier navigation.
- Category: Select a category relevant to your niche to find news tailored to your preferences.
This section ensures you never miss out on promotional opportunities or significant updates.
Notifications
In the Notifications section, you’ll find important alerts related to your account, campaigns, and system updates. Notifications are categorized into several types to help you quickly identify their purpose:
- Warnings: High-priority alerts that may require immediate action.
- Personal Messages: Direct messages specific for your account.
- System Messages: Notifications about technical updates, maintenance, or issues affecting the Daisycon platform.
- Campaign Updates: Alerts about changes to the campaigns you’re subscribed to, such as adjustments in terms, commissions, or materials.
- Campaign Stops: Notifications indicating that a campaign has ended or is temporarily unavailable.
- Campaign Subscriptions: Information about the status of your campaign subscriptions, including approvals or rejections.
- Campaign Invites: Invitations from advertisers to promote their campaign.
- Email Preview Approvals: Notifications when email previews have been approved or disapproved.
You can further organize notifications by filtering them based on:
- Status: Filter between unread and read notifications to easily track new or pending alerts.
- Source: Distinguish notifications by their origin, such as specific campaigns, Daisycon system alerts, or general platform updates.
- Campaign: Allows you to search for notifications from a specific campaign you’re subscribed to.
The Notifications section is essential for staying informed about key developments, allowing you to address updates or issues promptly and efficiently.
Support
The Support section is where you can manage your support tickets with Daisycon. You can either submit a ticket to Daisycon directly or reach out to specific advertisers if needed. This section offers filters for:
- Status: Open, closed, or solved tickets.
- Campaign: View tickets related to specific campaigns.
If you have questions that aren’t answered in the FAQ, or if you encounter technical issues, this is where you can track and manage your support inquiries efficiently.
Traffic Notifications
Traffic Notifications inform you about issues that might affect your tracking links or campaign performance. Types of notifications include:
- Campaign Status Notifications: These indicate any problems with campaigns you’re promoting, such as campaigns that are not available anymore.
- Link Notifications: Alerts about missing ad IDs or incomplete links in your campaigns.
- Material Notifications: Notifications about advertisements that are no longer available.
- Subscription Status Notifications: Alerts if a media source is disapproved or if there’s an issue with your subscription status.
Traffic notifications are essential for maintaining healthy campaign performance and avoiding missed tracking or inactive links that could impact your revenue.
Tips for Using the Message Center Effectively
- Set Up Filters: Utilize filters in each section to customize your view and quickly access the information most relevant to you.
- Check Notifications Regularly: Regularly monitor the Notifications and Traffic Notifications sections to ensure you’re promptly addressing any issues with your campaigns.
- Use the Support System Wisely: Always refer to the FAQ first for common questions, then use the Support section if you need further assistance.
- Stay Informed: The News section keeps you updated on promotions and new opportunities that can enhance your campaigns.
This guide should give you a comprehensive understanding of the MyDaisycon Message Center, helping you efficiently manage notifications, updates, and support requests.