If your payment has been delayed or you need to update your payment information, this guide will help you understand why and how to effectively manage your payment settings. Below you'll find information on updating your bank account, adjusting payment thresholds, and ensuring timely payouts.
Do you want to know when you will receive a payment? Learn more about the different payment plans.
Updating financial information or payment settings
You can easily update your bank account number and other payment details in the "Settings" | "Account" | "Payment settings" menu. These changes will apply to your next payout.
If you notice any unauthorized changes to your bank account, payment information, or you have not received your payout on the selected payment method, please contact us immediately via a support ticket to ensure your account security.
Requesting your first payment
For the first payout you will receive a notification when the payout threshold is reached and the balance in the account is made payable.
The first payment must be requested manually. To do this, go to "Finance" | "Balance". Payments can only be requested once your balance meets the minimum threshold of € 25 (or € 100 if outside the EU). Once this threshold is met, you can request your first payment.
If you see a message under "Finance" | "Balance" stating "Please fill in the necessary payment details," click on "Add payment details" and fill in the required information. Your first payout must always be processed via a Bank Transfer before PayPal can be selected as a payment option.
After your first payment you are able to change from automatic payment to payments upon request.
Setting up automatic payments
To avoid delays, make sure that your payment settings are configured correctly. You can review and change your payment interval by navigating to "Settings" | "Account" | "Payment settings".
Adjusting the payment threshold
You can adjust your payment threshold from €25 (€100 outside the EU) up to a maximum of €500. This setting can be adjusted under "Settings" | "Account" | "Payment settings".
Are payments with PayPal possible?
Payouts can be made through PayPal. Note that a 2% fee per payout will be deducted when using PayPal. Your first payout must always be processed via a Bank Transfer before PayPal can be selected as a payment option. After your first payment you are able to change your payout from Bank transfer to PayPal.
Note: As of December 2019, payouts in Bitcoin are no longer available.
Payment plan settings
Basic payout scheme: If you are on the basic payout scheme, payments will only be released after the advertiser has paid the invoice to Daisycon. Additionally, transactions from the current month are not yet available for payout. Learn more about payout schemes.
Getting a faster payout
You can learn more about how to change your payment plan for faster payouts in the following article: How to change your payment plan for a faster payout.