It could be the case that Daisycon only pays you when you request your payments. Your payments seem to continuously shift to the next payment period. This could have several reasons.
- In the menu "Payment details" which you can find in the menu under "Settings" | "Account" you can check and change the payment interval. Does the payment frequency stands on "payment upon request" (not "automatic payment")? Change it to "automatic payment". The next upcoming payment (conform your payment terms) will be paid by us automatically. The first payment in your account needs to be requested in the menu "Settings" | "Balance".
- Under the menu "Settings" | "Balance" it says "The payment threshold has not yet been reached. You'll only be able to receive a payment once the threshold has been reached. Click here. to change your payment settings or payment threshold". The account has not been paid before. Once the payment threshold (minimum of €25 / €100 outside EU) has been reached, you will be able request your first payment.
The payment threshold has not been reached
- The payment threshold has not been reached: you can change the payment threshold from €25 (€100 outside EU) to a maximum of €500.
Payment details are missing
- Under the menu "Settings" | "Balance" it says "Please fill in the necessary payment details". Click on the button "Add payment details" and fill in your details. Check here if your payment frequency as mentioned above is correct.
What can I do if I have any further questions?
you have any other questions, please check our Frequently asked questions (FAQ) first. The questions are sorted by subject so you can find the answer quickly. If your question is not listed then you can submit a ticket and contact us.